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End-User Licence Agreement (EULA)

Last updated: 11 July 2026

This End-User Licence Agreement (the "Agreement") is a legally binding agreement between you and PostPeripheral GmbH, Weststrasse 40, 8003 Zürich, Switzerland ("mach.coffee", "we", "us"), governing your use of the TensorCoffee mobile application for iOS and Android, including all updates and documentation (the "App").

By downloading, installing, or using the App you agree to this Agreement. If you do not agree, do not install or use the App.

1. What the App is

The App is a Bluetooth Low Energy companion for the Tensor One espresso machine controller. It is provided free of charge and its core functions require a Tensor One; some functions additionally require optional accessories (for example the Tensor Profiling Kit). The Tensor One hardware itself is sold under our separate Terms & Conditions — this Agreement covers only the App.

2. Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App for your personal, non-commercial use on devices that you own or control, in accordance with this Agreement and the usage rules of the store you obtained it from (Apple App Store or Google Play).

3. What you may not do

  • Copy, distribute, sell, rent, lease, sublicense, or otherwise make the App available to third parties, except as permitted by the applicable store terms;
  • Modify, decompile, disassemble, or reverse engineer the App, except to the extent such restriction is prohibited by applicable law;
  • Remove or alter any proprietary notices in the App;
  • Use the App in violation of applicable laws or regulations, or to interfere with hardware you are not authorised to control.

4. Ownership

The App is licensed, not sold. We and our licensors retain all right, title, and interest in and to the App, including all intellectual property rights. Content you create with the App (for example brew profiles and the photos you upload to your device) remains yours.

5. Your hardware, your responsibility

The App configures and controls an espresso machine — a device that involves mains electricity, high temperature, and pressurised water. You are responsible for installing the Tensor One according to the supplied installation guide, for operating your machine safely, and for supervising it during use. The App does not replace or override the safety mechanisms of your espresso machine. To the extent permitted by law, you use the App to control your hardware at your own risk.

6. Privacy

The App does not collect personal data: it requires no account and contains no analytics or tracking. Profiles, settings, and images are stored on your device and on your Tensor One. Bluetooth permissions are used solely to communicate with the controller. See our Privacy Policy.

7. Updates and compatibility

We may release updates to the App and may require them for continued use. App features may depend on the firmware version of your Tensor One; we do not guarantee that every App version remains compatible with every firmware or accessory version, or that the App will be maintained indefinitely.

8. No warranty

The App is provided "as is" and "as available", without warranty of any kind. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. This does not affect the statutory warranty applicable to the Tensor One hardware you purchased.

9. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential damages arising out of or related to your use of the App. Nothing in this Agreement excludes or limits our liability for intent or gross negligence, for personal injury, or for any other liability that cannot be excluded under applicable law (including mandatory consumer protection law of your country of residence).

10. Termination

This Agreement is effective until terminated. It terminates automatically if you breach it. You may terminate it at any time by deleting the App. Sections 4, 8, 9, and 12 survive termination.

11. App store terms

This Agreement is concluded between you and PostPeripheral GmbH only — not with Apple Inc. ("Apple") or Google LLC ("Google"). The store terms of the marketplace you obtained the App from also apply; where they conflict with this Agreement on distribution matters, the store terms prevail.

For Apps obtained through the Apple App Store, you and we acknowledge that:

  • Apple has no obligation to furnish maintenance or support for the App;
  • In the event of a failure of the App to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you; to the maximum extent permitted by law Apple has no other warranty obligation for the App;
  • Apple is not responsible for addressing any claims by you or a third party relating to the App, including product liability, regulatory compliance, and consumer protection claims;
  • In case of a third-party claim that the App infringes intellectual property rights, we — not Apple — are responsible for its investigation, defence, settlement, and discharge;
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and not on any U.S. Government list of prohibited or restricted parties;
  • Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you.

12. Governing law

This Agreement is governed by Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction is Zürich, Switzerland — subject to any mandatory consumer forum or protections of your country of habitual residence.

13. Changes to this Agreement

We may update this Agreement for future App versions. The version published at mach.coffee/eula at the time you install or update the App applies. Material changes will be indicated by the date above.

14. Contact

PostPeripheral GmbH, Weststrasse 40, 8003 Zürich, Switzerland — support@mach.coffee. See also our Impressum.